Maintenance and Support

Software needs looking after. Dependencies go out of date, servers fill up, and a business changes. A support arrangement keeps a system secure and fast, and gives you a person to call when something breaks.

Best for

Anyone with a live website or system, including ones built by someone else, and businesses that want ongoing improvements without hiring a developer.

What is included.

Security updates
Regular updates to the platform, plugins and libraries, so known holes are closed.
Monitoring and backups
Uptime and server monitoring, with backups you can restore from.
Bug fixes
Problems traced and fixed, with a note of what went wrong and why.
Performance tuning
Slow pages and slow database queries found and sped up.
New features
A set number of hours each month for improvements as the business grows.

How a project goes.

01
Audit what exists
A look at the code, the server and the backups, with a plain list of what is at risk.
02
Stabilise
The urgent items are fixed first: updates, backups and monitoring.
03
Agree a rhythm
A monthly retainer sized to your system, with a response time you can rely on.
04
Report
A short summary of what was done, so you can see the value.

Tools for the job.

Linux servers
Docker
GitHub Actions
PostgreSQL
MySQL

Work like this.

SaaS platform
MCFG Cloud
A full-stack SaaS VPN management platform for MikroTik network operators serving 1,000+ active users across 5+ countries. Features real-time tunnel monitoring, wallet system, and automated VPN provisioning.
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